API DocsKnowledge BaseSupport TicketsSystem Status

Update Priority

put https://api.kevel.co/v1/priority/

This updates a priority using the Priority ID. You are not able to update the PriorityID or the SelectionAlgorithm.

📘

Note

All other parameters, beyond SelectionAlgorithm under Create Priority, can be updated. Make sure to include weight or name, as those will be replaced with null otherwise.

❗️

Warning

SelectionAlgorithm cannot be updated after the priority is created.

Language
Authentication
Header