User Management (March 2026 updates)

🚧

These user management changes are coming soon

The way you log in and manage users in Kevel will soon change to offer a smoother and more efficient experience.

This page describes new user management functionality you will see in Kevel starting in March 2026. Changes will appear on the following schedule:

• If you use the Kevel Ad Server, your user management for the Ad Server only will work as described here starting on Monday, March 2, 2026.
• If you use Kevel Audience, your user management for Audience will work as described here starting the week of March 9 - 13, 2026.
• If you use Kevel Console, your user management for Console will work as described here starting on Monday, March 16, 2026.

Please email [email protected] with any questions.

User management for all Kevel platform products will be accessed within the Ad Server UI.

To find the user management page, navigate to Settings -> User Management.

This page shows all users in your Kevel account, across all Kevel products you have access to.

📘

The Ad Server UI navigation bar will show different navigation items depending on which Kevel products your company has access to.

Search, columns, & filters

Search

Use the search bar to quickly search for users by name and email address.

Filters

Use the filters to filter the list of users based on

• Ad Server, Audience, and Console access
• User status (active / inactive)
• Name (contains)
• Email (contains)
• ID (contains)
• Audience Access
• Console Access
• Console Business Manager ID
• Email

Columns

Use the column picker to adjust visible columns in the user list.

Adding a user

To add a new user, click the “Add New User” button.

Enter the user’s name and email, and choose whether or not they will be an organization admin.

On this page, you can grant this user access to any product in your account.

For each product, you will choose which instance they have access to, and their access level.

Access levels will appear in a list within each product. Learn more about user permissions for all Kevel products in user permissions documentation.

Note that only the products to which you have access will appear here. For example, if you use Kevel Console and not Kevel Ad Server or Audience, you will only be able to add the user to your Console Business Manager(s).

When you are finished, click “Save” to create the user.

You will see a confirmation message.

Editing a user

To edit a user, click the 3 dot menu for that user and select "Edit."

You will be able to edit the user's name, email, organization admin status, and product access settings.

Deactivating a user

To deactivate a user, click the toggle for the user.

You will be asked to confirm deactivation.

Once deactivated, users will lose access to all products.

Users can be re-activated by re-activating the toggle.

Resetting a password

If your organization's users access Kevel with a password and not SSO, organization admins can reset a password for a user.

Click the 3 dot menu for the user and select "Reset Password."

You will see a confirmation dialog.

This will set a temporary password, send it to the user's email address, and require them to choose a new password on their next sign-in.