User Management
Add, edit and deactivate media owner users, and set their access to Ad Server, Console and Audience, in the Ad Server UI.
User management for all Kevel platform products, including Kevel Audience, is accessed within the Ad Server UI.
This page refers to user management for media owner users.
- Media owner users are associated with the entity that owns and operates the media – the ad inventory, channels, and first-party audiences. Media owner users use Kevel to build and run an advertising business.
- "Media owner" might be called "retailer" or "marketplace" in retail media, or "publisher" in traditional adtech.
- Media owner users can be granted permission to access Kevel Ad Server, Audience, and Console.
- Advertiser users are associated with the organizations that buy ads within the media owner organization.
- "Advertiser" might be called "client," "supplier," "brand," or "partner" in retail media.
- Advertiser users can be granted permission to access Kevel Console. Advertiser users are managed in Console, not on this page.
To find the user management page, go to Settings > User Management.
A user with access to more than one network can switch networks without signing out.
Users who are not organization admins can open this page and view users, but cannot add, edit, or deactivate them.
The page lists every user in your organization, across the Kevel products your organization uses. The columns are:
- Status: a toggle that is on for active users.
- User: the user's name and email address. Organization admins show an Org Admin label.
- Name and Email: the same details, each in its own column.
- Identity ID: the user's unique ID.
- Ad Server, Console, and Audience: a check mark means the user has access to that product on at least one network or, for Console, Business Manager. A dash means no access. Only the products your organization uses appear.
- The 3 dot menu at the end of each row.
The Ad Server UI navigation bar shows different navigation items depending on which Kevel products your company has access to.
Search and filters
Search
Use the search bar to quickly search for users by name and email address.
Filters
Click Filters to filter the list of users. Each filter has a column, an operator, and a value. You can filter on:
- Status: Active or Inactive
- Name, Email, and Identity ID: contains, does not contain, equals, does not equal, starts with, ends with, is empty, is not empty, or is any of
- Organization Admin: a filter only, with no column of its own
- Ad Server, Console, and Audience: Has Access or Has No Access
To use more than one filter, click Add Filter, and choose whether a user must match all of the filters (And) or any of them (Or). Click Remove All to clear the filters.
Adding a user
Only organization admins can add users. To add a new user, click the Add New User button.
Enter the user's details
Enter the user's name and email, and choose whether or not they will be an organization admin. If the email address already belongs to a user in your organization, or to an account in another organization, Kevel does not create the user. Use a different email address, or edit the existing user.
Set product access
On this page, you can grant this user access to any product in your account. Each product has its own card. To grant access, click Enable Access on the card, then choose where the user has access and at which level. Click Add to add the access to the user. You can add several networks to one product, and each network can be added once.
| Product | You choose | Access levels |
|---|---|---|
| Kevel Ad Server | Network, Access Level, and Studio Access (Yes or No) | Admin, Editor, Read-only |
| Kevel Console | Business Manager and Access Level | Admin, Editor, Read-only |
| Kevel Audience | Network and Access Level | Editor, Read-only |
Learn more about the access levels for all Kevel products in the user permissions documentation.
For Audience, the Network list shows the networks in your organization that have Audience. A user can have a different access level on each network. Where one Audience environment serves more than one network, the most restrictive level across the networks where the user has Audience access applies.
To remove a network from a user, click the delete icon on its row and confirm. The user keeps access to the other networks on that product.
Note that only the products to which your organization has access appear here. For example, if you use Kevel Console and not Kevel Ad Server or Audience, you will only be able to add the user to your Console Business Manager(s).
Save the user
When you are finished, click Save to create the user. Kevel returns you to the list of users.
Editing a user
To edit a user, click the 3 dot menu for that user and select Edit. Users who are not organization admins see View instead and can look at a user's access without changing it.
You will be able to edit the user's name, organization admin status, and product access settings. You cannot change the user's email address, and you cannot remove your own organization admin status. Another organization admin makes that change.
Deactivating a user
To deactivate a user, click the toggle for the user.
You will be asked to confirm deactivation.
Once deactivated, users will lose access to all products, including Audience. You cannot deactivate your own user. Another organization admin does that.
Users can be re-activated by turning the toggle back on. Reactivation does not ask for confirmation.
Resetting a password
If your organization's users access Kevel with a password and not SSO, organization admins can reset a password for a user. The user has one login for Ad Server, Console, and Audience, so the reset applies to all three.
Click the 3 dot menu for the user and select Reset Password. Organizations that use SSO do not see this option.
You will see a confirmation dialog.
Kevel sends a password reset email to the user's email address, and the user chooses a new password.
Updated 15 days ago