Legal

Kevel's agreements, policies, and notices, and where to find its security and compliance documents.

Overview

Kevel's agreements, policies, and notices are listed below. Security and compliance documents are in the Kevel Trust Center.

DocumentWhat it covers
Master Services AgreementThe contract between you and Kevel. Every Order Form and Statement of Work you sign falls under it.
Kevel Data Processing AgreementHow Kevel handles personal data on your behalf. Appendix 3 lists the sub-processors Kevel uses.
Service Level AgreementSupport levels, uptime, escalation, rate limits, and service credits.
Customer Code of ConductThe rules every Kevel customer has to follow, including data protection and privacy laws.
Privacy NoticeHow Kevel collects and uses personal information when you use its website, platforms, or services.
Cookie NoticeHow Kevel uses cookies on Kevel.com.
Cookies Set by KevelEach cookie Kevel sets, and what it is for.
Non-Discrimination PolicyKevel's position on discrimination. It covers Kevel's employees, volunteers, members, clients, and contractors.
Kevel Trust CenterKevel's security and compliance documents and policies, and the sub-processors Kevel uses. Some are public. You request access to the rest.